Help/Support

Welcome to Timeat!

We’re here to help you with any questions, issues, or support you may need while using our services.

1. How to Place an Order

Browse products and add items to your cart

Proceed to checkout

Enter your mobile number and verify via OTP

Confirm delivery address and payment

Order placed successfully 🎉

2. Order Issues

If you face any of the following issues:

Order not placed

Payment deducted but order not confirmed

Wrong item received

Missing items

👉 Please contact our support team immediately.

3. Delivery Support

Delayed delivery

Unable to track order

Delivery partner issues

We will resolve delivery-related issues as soon as possible.

4. Cancellation & Refund

Orders can be cancelled before dispatch

Refunds (if applicable) will be processed within 5–7 working days

Refund amount will be credited to the original payment method

5. Account & Login Help

OTP not received

Unable to login

Mobile number related issues

Make sure your mobile number is active and has network coverage.

6. Contact Us

📞 Phone: +91-6370519549
📧 Email: timeatenterprise@gmail.com
🕒 Support Hours: 9:00 AM – 9:00 PM (All days)

7. Feedback & Suggestions

Your feedback helps us improve.
Feel free to share your suggestions or complaints with us anytime.

Thank you for choosing Timeat – Cook Your Meat, Stay Healthy & Fit! 🥩🔥